This is similar to the authentication process that you would use for online banking, and other online services such as Amazon.Īny personal data provided during the registration process is encrypted and secured.

These can be used to confirm your identity, for example, in the event you have forgotten your King’s password. One of the requirements of account registration is to confirm alternate contact details either a phone number*, personal email address (or both). * Further information about MFA and how to register is available on the Digital Skills Hub Privacy Notice If you wish to set up text or phone alerts, instead of using the app, select ‘I want to set up a different method’ when presented with the Microsoft Authenticator screen.It is important that if you choose this method of authentication that you do not delete this app after the initial set up as this will be required for subsequent authentication requests. If you wish to use the Microsoft Authenticator App (recommended) you will need to download the app on to your phone.

Throughout this process, when prompted to enter your username, this should be rather than Please ensure that you log out of any other Microsoft Institutional portal or use an incognito browser to complete your setup.

To reactivate a disabled account you will need to contact the IT Service Desk and provide proof of identity. You must register your account within 30 days.Īccounts that haven't been registered will receive a reminder and will be disabled 7 days later if not registered in that time. Registering your account ensures that it can be protected with Multi Factor Authentication (MFA)*, and that you can quickly and easily reset your password at any time, without having to contact the IT Service Desk.

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